Retailers will soon move to a model by which they sell to customers whenever, wherever and however they want to buy. Total retail 2016 3 its nothing short of a revolution, and the stakes have never been higher for retailers and consumer goods companies. Today, consumers can hit ignore on any ad, brand or store experience that isnt relevant. Insights, interviews and concepts on building value, driving sales and boosting loyalty. This survey was conducted online with a nationally representative sample of 1,560 gb adults aged 16 and over. Instant gratification will be paramount, and integration will be the path for providing it. This report sheds light on the trends and issues that we think will make the biggest impact on the retail industry in the very near future. By continuing to use the site you agree to our cookies policy. The elevation aspect of it also makes it stand out.
The majority of statistics within this report come from john lewiss own database between the time period of august 2014 to july 2015. The future of retail market regulation update on the way forward the future of retail market regulation consultation our december 2015 consultation on the future of retail market regulation stated our ambition to reform the regulatory framework that applies to the domestic supply market. To view a pdf of the complete feature as it appeared in nz hardware journal magazine, click the download button at the bottom of this page. Psfks future of retail 2020 report summary presentation. The future of our increasingly interconnected and interdependent world. Psfk future of retail 2015 report summary presentation vol. Online shopping has already completely transformed some retail markets, and is set to disrupt many others. I hope youll enjoy finding out more about how the nation shopped, lived and looked within these pages.
Report of what the future workforce will need to perform at work. This report presents trends from the perspective of brands, shoppers, retailers and communitieshighlighting how technology and our senses play a role in the retail experience both in and out of the store. Its publications and articles cover a wide range of topics, including business, fi nance, sustainabil ity, healthcare, lifestyle and technology. Perhaps the first reference on retail store execution is salmon 1989 who argued that execution in retailing has become. Despite rising levels of ecommerce, the physical store remains an important part of the offer, although its form and function will see ongoing changes. Only the brave will win 6 2 introduction10 3 futurecasting process 14 4 looking back before we look forward 22 5 retail trends and challenges manufacturers, retailers and shoppers 26 6 disruptive forces on the horizon 38 7 the future of the shelf 52 8 its all about the data 64 9 summary and next steps 70. The retail sector is fastmoving and continues to experience significant change. He began his retail career in 1983, as an executive trainee at macys west. The nigerian retail report 2014 2015 4 businessday research and intelligence is a unit of businessday media limited, specialising in the gathering and analysis of economic and financial data as well as forwardlooking intelligence on.
Next, we offer a series of propositions based on the idea that convenience and social presence can trigger vividness. For uk and european retailers wanting to stay ahead of the game, the 2nd annual ft future of retail summit brings iconic global brands and exciting new startups into one lively space to share their thoughts on the future of the shop, and shopping. Psfk on the future of retail and the brandless experience. The psfk x suzy future of retail 2020 survey quantitative research featured in this report was taken from the psfk x suzy future of retail 2020 survey, a bespoke, original survey of 500 us consumers age 1855, conducted in partnership suzy, the realtime consumer polling platform. I cant think of a more exciting time to be in retail, to be at the forefront of change and part of an industry that has the potential to provide a better life for millions around the world. The omnichannel retail playbook report looks at how, in order to stand out from the competition, retailers and brands must make the best use of their customers time and attention by designing.
Reduce the manual effort of curating data by using. Feb 12, 2012 their quibble is not with work itself. With so much speculation around the shape of retail to come, what does the medium term look like for retailers and suppliers. The physical store remains a critical component of the shopping experience for retailers, brands and consumers. We all understand the need to undertake work in order to improve our lives and provide for our dependents. The most common form of personalisation is when consumers can. Nov 15, 20 tweet psfk labs have put together a great presentation on the future of retail for 2014, providing some great insights into where retail is heading in 2014. While reimagining physical retail, it will be critical for retail and cpg companies to continue to innovate and. Factory related store execution tasks include receiving. The future of work by innovation excellence, via slideshare the future of work slide deck. Each of the trends identified in this report falls within one of four core themes identified by the innovation team at. Psfk on the future of retail and the brandless experience in the brandless experience, a brand which is trying to optimize themselves for a search engine queries, names itself based on what.
The retail sector has been hit by political and economic uncertainty, rising inflation, dented consumer confidence and falling sales. Understanding customers decisionmaking process to predict their future. Psfk future of retail 2015 report summary presentation. The future of retail is here and now to remain competitive in todays realtime world, retailers need to more effectively read and respond to consumers digital fingerprints, or code halos, to anticipate their preferences and needs and deliver contextuallyrelevant, timely and inspiring shopping experiences. See more ideas about work today, this or that questions and future. The leading report series on the global trends changing retail 10 actions to redefine your retail experience supported by trends perspectives from leading shopper experts across the globe retail concepts for ikea, sephora. As consumers use a wider range of channels to make purchases, the sector is also becoming increasingly complex. Trigger factors in brick and click shopping marmol intangible capital. The future of work is part of a series of indepth analysis of trends driving key sectors and subject matters. Understanding customers decisionmaking process to predict their future purchase. While this is a good portion of the puzzle instore analytics can help drive retail value in a variety of ways.
Psfks future of retail report shows that a hallmark of this changing retail environment is the savvier shopper, who takes advantage of technology, is prepared to offer their personal data for a. Dec 04, 2017 the state of experiential retail in 5 charts. The second era of digital retail 1 executive summary. Psfk presents the future of retail 2014 from psfk tweet. Tweet psfk labs have put together a great presentation on the future of retail for 2014, providing some great insights into where retail is heading in 2014. Trigger factors inbrick and click shopping upcommons. Nov 08, 2017 psfk on the future of retail and the brandless experience in the brandless experience, a brand which is trying to optimize themselves for a search engine queries, names itself based on what.
Over the last five years a radical shift in shopper behavior fueled by the seismic impacts of mobile and. Lorem ipsum is simply dummy text of the printing and typesetting industry. A conversation with jeff gennette, ceo of macys jeff gennette was named ceo of macys inc. The leading report series on the global trends changing retail 10 actions to redefine your retail experience supported by trends perspectives. As our first article explains, this represents an opportunity as well as. Insight report shaping the future of retail for consumer. This paper introduces a conceptual framework for understanding new and futuristic instore technology infusions. Consumers demand an immer sive instore experience that stands. To grab and keep their attention, manufacturers and retailers need to put the i back in. Retail store execution strategies have attracted the attention of researchers in operations management only recently, but this stream of work is most closely related to our paper. Lorem ipsum has been the industrys standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. One study found that digital displays can alter purchase decisions for 40 percent of shoppers. Our total retail survey results, together with 2015 fourthquarter retail results around the world, point to 2016 as a watershed for many of the trends that have been percolating over the past few years. Ls retail is a worldleading provider of unified commerce software solutions for retail, hospitality, forecourt and pharmacy companies of all sizes.
Originally published november 2014 and titled future of retail 2015. In this major report from psfk, our research team explores the dynamic social. Get the future of retail 2016 the 6th annual report delivers insights on how to design the new shopper experience to build value, drive sales. Psfk the future of retail pc world retail bench this popup booth is bright, colorful, sleek, and inviting. Download this books into available format 2019 update. Psfk helps brands and retailers build tomorrows customer experiences through custom research, trend reports, industry newsletters, consulting and workshops. Here are 12 retail industry trends, predictions, and key issues set to make waves in 2018. Apr 01, 2016 psfk future of retail 2015 report summary presentation. Current topics in the rapidly evolving retail landscape that are likely to feature in this panel debate include. Jan 06, 2016 the biggest change, of course is the transformation of retailing from a solely brickandmortar or ecommerce experience to a multichannel marketplace. The future of retail special report, published in the sunday times, examines how retailers must innovate to overcome these challenges, through investing in mobile commerce, implementing new payment technologies and rethinking the purpose of physical stores.
Psfks future of retail 2018 report outlines how companies can transform. In the future of retail 2016 report, psfk describes the 10 pillars of the new shopper. Contents about this research the research is based on a consumer survey carried out by independent market research agency, yougov. It indicates a way to close an interaction, or dismiss a notification. The leading report series on the global trends changi slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Making the move to immersive retail creating experiences that wow customers is a powerful driver of loyalty and can help maximize marketing roi.
In psfks future of retail 2015 report we present our manifesto for change. No, the underlying source of anguish for many people in work today is an antiquated system of employment and management designed for an industrial age. Raconteur special reports are published exclusively in the times and the sunday times as well as online at. The biggest change, of course is the transformation of retailing from a solely brickandmortar or ecommerce experience to a multichannel marketplace. This piece draws on a new report, shaping the future of retail for consumer industries, which can be read here. Raconteur is a leading publisher of specialinterest content and research. When people hear retail analytics, they often immediately jump to intelligent and connected marketing. Our future is bright because were increasing our investments in associates, stores and.
How retail property is responding to changing consumer behaviour will form the basis of this dedicated breakfast briefing on thursday 7 september in manchester. Percentage of north american retailers offering the following. Ofgems corporate strategy commits us to explore how best to rely more on principles in the way we regulate the retail energy market. Jun, 2018 today, consumers can hit ignore on any ad, brand or store experience that isnt relevant. A retail store is an interesting amalgam of a factory and a sales office and store employees are responsible for a wide range of execution tasks that collectively determine the success of corporate plans. Psfks future of retail 2018 report from november found that 55 percent of the 400 retail executives surveyed will spend part of their. Since 2004, psfk has provided insights, research tools, advice and immersive experiences to help our members as they build better products, services, marketing and retail. The state of experiential retail in 5 charts digiday. A 36page report that helps small and medium sized enterprises smes navigate the options for innovation in the complex age of the internet of things. Pew research center, 2018 84% of global gen z respondents cite technological advancements for example in medicine, renewable energy and computing more than any other factor in making them feel hopeful for the future. Making the move to immersive retail nec display solutions.